Privacy Policy

1. Introduction
Welcome to Dr Masale. We respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and purchase our products.
By accessing or using our website, you agree to the terms of this Privacy Policy.

2. Information We Collect
We may collect the following information:
Personal Information
• Full Name
• Email Address
• Mobile Number
• Shipping Address
• Billing Address
• Payment Information (processed securely through payment gateways)

3. How We Use Your Information
We use your information to:
• Process and fulfill orders
• Deliver products and services
• Provide customer support
• Send order updates and notifications
• Improve website functionality and user experience
• Comply with legal obligations
• Send promotional communications (with your consent)

4. Payment Security
All online payments are processed through trusted third-party payment service providers. We do not store your complete credit/debit card details on our servers.

5. Sharing of Information
We may share your information with:
• Delivery and logistics partners
• Payment gateway providers
• Technology and hosting service providers
• Government authorities when legally required
We do not sell, rent, or trade your personal information to third parties.

6. Cookies
Our website may use cookies and similar technologies to improve user experience, analyze traffic, and personalize content.
Users can disable cookies through their browser settings; however, some website features may not function properly.

7. Data Retention
We retain personal information only as long as necessary to:
• Complete transactions
• Fulfill legal obligations
• Resolve disputes
• Enforce agreements

8. Data Security
We implement reasonable technical and organizational measures to protect your information from unauthorized access, misuse, disclosure, or loss.
However, no method of internet transmission is completely secure, and we cannot guarantee absolute security.

9. Your Rights
You may have the right to:
• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information (subject to legal requirements)
• Withdraw consent for marketing communications
To exercise these rights, contact us using the details below.

10. Medical Disclaimer
The products sold on this website are intended to support general wellness and health. Information provided on this website is for informational purposes only and should not be considered medical advice.
Customers should consult a qualified healthcare professional before using any product, especially if they have existing medical conditions, are pregnant, nursing, or taking medications.
The statements regarding products have not been evaluated by government health authorities unless specifically stated.

11. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of such websites.

12. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Updated versions will be posted on this page with a revised effective date.

13. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
Dr Masale
Email: support@dradvicemasale.com
Phone: +91 77969 10101
Address: Pune / Pimpri-Chinchwad, Maharashtra